Privacy Policy

All Nations Guesthouse (ANG) is committed to protecting the privacy of our guests. This Privacy Policy outlines the types of personal information we collect, how we collect it, and how we use it to provide you with our services. By using our services, you agree to the terms and conditions of this Privacy Policy.

Types of Personal Information We Collect:

  • Your name, gender, contact details, business title, date of birth, interests, and place of birth
  • Guest stay information, including hotel stays, dates of arrival and departure, goods and services purchased, special requests, and service preferences
  • Payment card details, online user account details, profile and password details, and frequent flyer or travel partner program information
  • Information necessary to fulfill special requests
  • Marketing preferences and survey responses
  • Details of transactions made through our website
  • Images, video, and audio recorded by security cameras in public areas

How We Collect Your Information:

  • Direct interactions with you, such as through forms on our website, in-person, by post, phone, or email
  • Third-party data processors, agents, and sub-contractors acting on our behalf

Why We Use Personal Information:

  • To provide you with our services
  • To develop new offerings and protect ANG and our guests
  • To process hotel bookings, manage payments, and ensure room availability
  • To customize your experience based on your preferences
  • To send marketing communications and promotional offers
  • To administer and protect our business and website
  • To deliver relevant content and advertisements and measure their effectiveness
  • To use data analytics to improve our products and services
  • To monitor and prevent unlawful acts

This Privacy Policy may change from time to time. Your continued use of our services is deemed acceptance of such changes. Please check this page periodically for updates.